Value Proposition
Dominion Dealer Solutions supplies car dealers with a wide-range of profit-generating tools that are designed to optimize lead generation, customer retention, and inventory management. Over 13,000 car dealers use DDS products to attract, retain, and service customers for life.

About @utoRevenue
Since 2001, @utoRevenue has been the automotive industry’s leading retention marketing services provider. Our years of experience integrating email, voice messaging, text messaging, electronic newsletters, live calls, and online appointment scheduling have generated hundreds of millions of dollars in additional revenue for our clients.

The key to our success is reaching out to customers using the right communication tool at the right time thereby driving higher service retention, appointments and customer loyalty.

Compliance
Marketing Best Practices

Email Deliverability

More than 96% of Internet users utilize email on a daily basis, sending billions of email messages every day. @utoRevenue optimizes email communications by continually monitoring our server reputation and exceeding industry best practices. We are the automotive industry’s email experts.

Reputation

Most Internet Service Providers -- such as Yahoo®, Hotmail®, and AOL®, along with most commercial spam filters - assign email senders a numeric score based on factors such as email authentication, bounce management, content, unsubscribe requests, and recipient complaints. If the score is too high, messages do not get delivered.

@utoRevenue monitors each of these categories every day and takes fast action to:

• Ensure that our technical infrastructure meets all standards
• Immediately honor unsubscribe requests
• Coach you on sending patterns and content design

Technical Benchmarks

@utoRevenue supports the three main authentication protocols for our outbound email servers: Sender Provider Framework (SPF), Microsoft’s SenderID, and Yahoo’s DomainKeys. Our goal is to meet and beat the email industry’s technical expectations, giving us an automatic advantage toward deliverability.

Telephone Compliance

In 2008 the Federal Trade Commission issued a series of substantial changes in the telemarketing industry. Our sales-related, prerecorded calls now provide consumer-friendly features allowing recipients to designate their preference for future communications. Since September 2009, we have only delivered sales-based, prerecorded calls to those valued customers who have provided their consent, and provided you with the tools to collect permission. We also carefully scrub all phone numbers against the Federal Do Not Call List. Our goal is to maximize the power of voice communications while carefully remaining within all legal guidelines.