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AutoRevenue offers new automated Declined Service Reminder email program
Lets auto dealers email customers who decline recommended service
Lee, Ma., August 9, 2006 - @utoRevenue™, the leading permission-based
marketing company in the automotive industry, announced today that the company has
a new email service that automobile dealers can use to send emails to their customers
who decline recommended service maintenance or repairs.
@utoRevenue will now automatically send email reminders to dealership customers who
declined service recommended by the dealership during their last visit to the
dealership's service department.
"Dealer service departments often discover additional needs when a customer brings
his vehicle in for routine maintenance or repair," said John M. Miller,
@utoRevenue Founder and General Manager. "Yet, many customers opt not to have
those services performed at that time because of time constraints or financial reasons."
"This new Declined Service Reminder e-mail program will generate even more business
than already created by our other marketing programs," said Miller, "because dealerships
now have a way to automatically remind those customers about the services they declined.
By using @utoRevenue's automatic reminders, dealerships can drive more customers back
into their dealership service departments, which ultimately means happier customers
and more work for the service department."
@utoRevenue's Declined Service Reminders are automatically sent from the dealership
45 days after the service visit when the customer declined service. The emails are
personalized, identifying the make and model of the customer's vehicle, the declined
repair and the date of the service visit when the customer was notified of the repair
need. The email reminders also contain the phone number to the dealership's service
department and a click-on link that lets customers schedule their own appointments
for the repairs.
"This automated email program uses information recorded in a dealer's management
system to generate the declined service reminders," said Miller. "Instead of
dealership personnel wasting time looking through service reports to write
one-on-one emails or calling customers, @utoRevenue handles all that work
behind the scenes automatically, saving dealerships time and money as well as
giving them another revenue generating opportunity."
About @utoRevenue(www.autorevenue.com)
@utoRevenue™, a Trader Publishing Company, is based in Lee, Ma. John M. Miller,
Founder and General Manager, has extensive experience in the auto industry as an
executive for COIN Financial Systems, Ultimate Prospecting Systems, Reynolds and
Reynolds and KeyTrak. @utoRevenue offers a complete line of e-CRM services including
email, email collection, direct mail, voice messaging, e-newsletters, database
cleansing and online real time appointment scheduling. @utoRevenue products include
@utoMatch, @utoDirect, @utoVoice, @utoEnews, @utoCleanse and @utoScheduler.
For more information, contact Aleisha Gibbons, agibbons@autorevenue.com,
866-628-6245 X1003 or dbates@batescommunications.com, 678.438.3674
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